Privacy Policy

Last updated: November 20, 2025

This Privacy Policy explains how Wanumo (“Wanumo”, “we”, “us”, “our”) collects, uses, and protects information when you use our mobile application and website (collectively, the “Service”).

Wanumo is owned and operated by:

Applus Mobil Hizmetler Limited Şirketi
Etiler Mah. Evliya Çelebi Cad. No:23 Kat:1/106
Muratpaşa / Antalya / Türkiye
Email: support@applusmobile.com

By installing, accessing or using Wanumo, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1. Usage & Technical Information

We may collect certain technical and usage data, such as:

• Device information (model, operating system, language, time zone)
• App version and installation source
• IP address and general location (country/city level)
• Session data, in-app events and performance metrics
• Crash reports and diagnostic logs

1.2. Subscription & Transaction Data

All payments and subscriptions are processed by the Apple App Store or Google Play Store. We do not store full payment card details.

We may receive limited information from the store, such as:

• Subscription type (Weekly / Monthly / Yearly)
• Subscription status (active, expired, refunded)
• Country, store region, and currency information

1.3. Virtual Number & SMS Data

Wanumo provides temporary virtual numbers via telecom partners. To operate the Service, we may process:

• Assigned temporary virtual phone number
• Country and carrier of the number
• Incoming SMS metadata (timestamp, destination number, associated service)

Important:

• Wanumo temporarily processes the content of one-time verification codes (OTP/SMS) solely in order to display them to you inside the App.
• OTP content is not stored permanently.
• OTP content is not analyzed, profiled, or used for advertising.
• OTP content is not shared with third parties other than the technical SMS delivery partner strictly necessary for receiving the message.
• OTP messages are automatically deleted in accordance with our limited retention rules shortly after delivery.

Wanumo does not read, access, or store any personal SMS conversations or message content that is not directly related to OTP verification.

1.4. Contact Information

We generally do not require you to create an account with personal details. However, if you choose to contact us (for example, via email or in-app support), we may collect:

• Your email address
• Support messages and attachments you send us

2. How We Use Your Information

We use the data we collect for the following purposes:

• To provide and operate the virtual number Service
• To deliver SMS verification codes to your selected virtual number
• To maintain, secure and optimize the performance of the app
• To prevent fraud, abuse and misuse of the Service
• To handle subscriptions, billing, and restore purchases
• To comply with legal obligations and law enforcement requests where required

We do not use your data for advertising or profiling.

3. Legal Basis for Processing

If you are located in the EEA, UK or similar jurisdictions, we process your data based on:

• Contractual necessity: to provide the Service you requested.
• Legitimate interests: to prevent fraud, improve the Service, and maintain security.
• Legal obligations: where we are required by law to retain or disclose data.
• Consent: where you have given explicit consent for specific processing.

4. Data Sharing & Third Parties

We do not sell your personal data.

We may share limited data with:

• Telecom and SMS gateway providers
  Used strictly to provision virtual numbers and deliver SMS (OTP) messages. This includes:
  • smsvpa.com – virtual number provisioning and OTP delivery
  • Other licensed telecom carriers, depending on country availability
• Analytics and crash reporting tools
  Used to understand performance, app stability, and usage patterns in order to improve the Service. These tools may receive technical identifiers, app usage events, and crash information, but not the content of your OTP messages.
• Payment platforms (Apple and Google)
  For subscription validation, billing, and purchase restoration.
• Law enforcement or authorities
  When required by applicable law and with valid legal process.
• Business transfers
  In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction, in accordance with applicable data protection laws.

All partners are expected to follow strong security practices and comply with applicable data protection regulations.

5. International Data Transfers

Your data may be processed on servers located in different countries, including countries outside of your own jurisdiction (for example, Turkey or other regions where our providers operate). These countries may have data protection laws that are different from those in your country.

Where required, we take appropriate safeguards to protect your data across borders, such as:

• Using Standard Contractual Clauses (SCCs) approved by relevant authorities.
• Entering into data processing agreements with our service providers.
• Applying technical and organizational security measures (encryption, access controls).

6. Data Retention

We retain data only for as long as necessary for the purposes outlined in this Policy:

• Technical logs and analytics data: typically 30–180 days
• Subscription and billing records: as required by law and finance regulations
• Temporary SMS codes (OTP): stored only briefly to display them, then deleted
• Support communications: retained for a reasonable period in order to handle and improve support (for example, up to 2 years after resolution), unless a longer period is required by law

7. Security

We take reasonable technical and organizational measures to protect your data, including encryption, limited access controls, and secure infrastructure. However, no method of transmission or storage is completely risk-free, and we cannot guarantee absolute security.

8. Children’s Privacy

Wanumo is not directed to children under 16, and we do not knowingly collect data from children under 16. If we learn that we have collected such data, we will delete it.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal data.

9.1. Rights for All Users

• Right of access – to know what data we hold about you.
• Right to rectification – to correct inaccurate information.
• Right to erasure – to request deletion of certain data, subject to legal retention requirements.
• Right to restrict or object – to restrict or object to certain types of processing in some cases.

9.2. Additional Rights for EEA/UK Users (GDPR)

• Data portability – to receive your data in a structured, commonly used, machine-readable format where technically feasible.
• Restriction of processing – under certain conditions, to request that we limit how we use your data.
• Object to processing – to object where we rely on legitimate interests as our legal basis.
• Right to lodge a complaint – with your local data protection authority if you believe your rights have been violated.

9.3. California Residents (CCPA)

If you are a California resident, you may have the following additional rights under the California Consumer Privacy Act (CCPA), as applicable:

• The right to know what categories of personal information we collect, use, and disclose.
• The right to request deletion of your personal information, subject to certain exceptions.
• The right to opt out of the sale of personal information. We do not sell personal information.
• The right not to be discriminated against for exercising your CCPA rights.

To exercise any of these rights, you can contact us at: support@applusmobile.com.

10. Independent Service & Trademarks

Wanumo is an independent application and is not affiliated, associated, authorized, endorsed by, or in any way officially connected with WhatsApp, Telegram, Instagram, Facebook, Signal, WeChat, or any other third-party platform. All product names, logos, and trademarks are the property of their respective owners.

Wanumo does not encourage fraud or illegal activity. Wanumo provides virtual numbers only for legitimate and lawful purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates the latest revision.

If we make material changes, we may notify you within the App or through other appropriate channels, in addition to updating this page.

12. Contact Us

If you have questions about this Privacy Policy, you can contact us at:

Applus Mobil Hizmetler Limited Şirketi
Etiler Mah. Evliya Çelebi Cad. No:23 Kat:1/106
Muratpaşa / Antalya / Türkiye
Email: support@applusmobile.com